TERMS AND CONDITIONS

1. AGREEMENT TO TERMS These Terms and Conditions constitute a legally binding agreement made between you and Right Step LLC ("Company", "we", "us", or "our"), concerning your access to and use of the https://rightstepgroup.com website. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, then you are expressly prohibited from using the Site and you must discontinue use immediately.

2. PROFESSIONAL SERVICES DISCLAIMER The information provided on this Site is for general informational purposes only and does not constitute professional tax, financial, insurance, or legal advice. Right Step LLC provides professional tax preparation, insurance, bookkeeping, and credit repair services. No professional-client relationship is established solely by your use of this Site.

3. CREDIT REPAIR SPECIFIC DISCLOSURES In compliance with the Credit Repair Organizations Act (CROA) and Texas state regulations:

• Right Step LLC does not guarantee specific credit score increases or financial outcomes.

• Results depend on individual circumstances and third-party credit bureau actions.

• You have the right to dispute inaccurate information in your credit report on your own directly with the credit bureaus for free.

4. USER REPRESENTATIONS By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms; (2) you are at least 18 years of age; (3) you will not use the Site for any illegal or unauthorized purpose; and (4) your use of the Site will not violate any applicable law or regulation.

5. PROHIBITED ACTIVITIES You may not access or use the Site for any purpose other than that for which we make the Site available. Prohibited activity includes, but is not limited to:

• Submitting false, fraudulent, or misleading information through our contact forms.

• Using the Site to advertise or offer to sell goods and services without our consent.

• Attempting to bypass any measures of the Site designed to prevent or restrict access.

6. THIRD-PARTY LINKS The Site may contain links to other websites ("Third-Party Websites"). We are not responsible for the content, accuracy, or privacy practices of such Third-Party Websites. Inclusion of any link does not imply approval or endorsement by Right Step LLC.

7. SMS AND ELECTRONIC COMMUNICATIONS By providing your phone number, you consent to receive SMS text messages from Right Step LLC for customer service, appointment reminders, account updates, and marketing communications. Message and data rates may apply. You may opt-out at any time by replying "STOP".

8. LIMITATION OF LIABILITY In no event will Right Step LLC or our directors, employees, or agents be liable to you or any third party for any damages arising from your use of the site. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US.

9. DISPUTE RESOLUTION & ARBITRATION To expedite resolution and control the cost of any dispute, any claim arising out of these Terms shall first be subject to informal negotiations for at least thirty (30) days before initiating arbitration.

• Binding Arbitration: If the dispute is not resolved through negotiation, it shall be settled by binding arbitration in Austin, Texas, under the laws of the State of Texas.

• Time Limit: Any cause of action must be commenced within one (1) year after the cause of action accrued; otherwise, such cause of action is permanently barred.

10. PRIVACY POLICY Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. CONTACT US In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: Right Step LLC Austin, Texas Email: info@rightstepgroup.com